Ballina Tow Trucks

 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Richard Blackman 
 
21 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
My BMW ix3 would not start after many weeks garaged while we were away. I called BMW Roadside assistance and they had a tow truck there within the hour, however, he was not able to get the car started and it was immobile. They sent another towie, John and he was determined to get the car either started or mobilised into neutral to be able to get it pulled up onto the tray. The car was in a tricky spot and the car could not be pulled straight back. He was not able to complete that day and returned with a colleague, Dylan the next morning. They were exemplary in their professionalism, knowledge and patience to complete the task. It is not straight forward with EVs when they have lost power to the 12 volt battery that charges the dash and starts the car. They persevered with no phone assistance from BMW technicians as they declined to provide any assistance despite having deeper knowledge of the vehicle. Their position is they can only provide assistance once the vehicle has arrived to the workshop. I highly endorse the team at Ballina Tow Trucks for their excellent friendly service.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Tim Sewell 
 
61 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Honestly couldn’t recommend these guys highly enough. We were on our way to a job in Alstonville with one of our Tweed Valley Water Bores drilling trucks when the truck suddenly lost all its air and gears going up the hill from Ballina. It was raining, nearly 5pm and the timing couldn’t have been worse. We could hear a major air leak under the truck but couldn’t find the problem and had no idea whether it was going to be a simple repair or a major failure. We called expecting we’d need a heavy haulage tow and were preparing ourselves for a very expensive afternoon. They came straight out with a serious heavy recovery truck. What impressed me most was that instead of just hooking the truck up and towing us away, he got straight underneath it and tried to solve the problem first. He diagnosed a blown airline at the gearbox, had the fittings and airline joiners needed with him, repaired it on the side of the road and got our air and gears back. We were back on the road and able to continue to the job. I was genuinely surprised by how reasonable the bill was considering the immediate response, the truck and equipment they sent, and the fact they actually fixed the problem. If you’re broken down and hesitant to call a heavy towing company because you’re worried about the cost, don’t be afraid to call these guys. Genuine, honest people who actually tried to get us going rather than turn it into an expensive tow. They absolutely saved our day. Five stars from us at Tweed Valley Water Bores.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lynne Montgomery 
 
80 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The team at Ballina Tow Trucks have given us service above and beyond. From the moment they arrived to tow our vehicle and caravan, to supporting us through the insurance claim process and helping us to get both our vehicle and caravan home (550kms away) with the least inconvenience they have been nothing but professional and caring about our situation. The very biggest of thanks to you all.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Emilio Rumbea D 
 
125 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Quick, safe and professional service. Towed my broken-down car from Lennox Point to Ballina. Peter and Collin were very friendly and easy going. Cheers
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kim Sauer 
 
143 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I can’t recommend Ballina Tow Trucks highly enough. They are an extremely professional business where no job is too big or too small. Peta and Ashleigh in the office are always friendly, helpful, and organised, making the whole process easy from start to finish. The drivers go above and beyond to get the job done efficiently and with care. It’s clear they take pride in what they do, and it shows in every interaction. Highly recommended if you need reliable and professional towing services.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Teresa Bracewell 
 
189 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Unfortunately, we had a breakdown on Saturday, and our insurance company organised Ballina Towing to assist us.  We wanted to let you know that the driver, Peter, who picked us up and dropped us and our car home, made the experience far less stressful with his professional and easy-going nature. We have previously purchased a 20ft shipping container delivered by your company and have always received excellent service.  We would have no hesitation in recommending your company to family and friends and we have passed this feedback onto our insurance company too.   Kind Regards, Graham and Teresa Bracewell
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 makayla mcilwain 
 
197 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
One of the guys helped me at my house with my key and to get the car starting highly recommend these guys best service out there thank you
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Samantha Devine 
 
307 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Wow.. Broke down on the M1 just outside Ballina at 4pm on a Friday was not fun at all. However Ashleigh from Ballina Tow Trucks seen us struggling and offered to organise a tow for our 4wd and take our camper to where we were staying in Ballina for the weekend and get the car back to Brisbane Monday. Nothing was a hassle, incredibly fast friendly service and on top Ashleigh and Paul entertained our 4 year old as well. Would highly recommend, we were very lucky they spotted us! thank you.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Isaiah Pozoglou 
 
338 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
John was an absolute legend and was kind enough to give us a lift home from the mechanic when we were left without a car. Very professional and kind, thank you John!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lissa Ingram 
 
342 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
If you're looking to move your container, then go no further. Professional, friendly, efficient and affordable. Fuss free from beginning to end. Prompt email replies, flexible with pick, professional truck operator, easy pay options. Thank you, Ballina Tow Trucks, for make a difficult task so easy!